Privacy Policy

Effective Date: January 1, 2024

1. Information We Collect

Information You Provide

• Purchase Information: Name, email address, billing information (processed securely through ClickBank)
• Communication: When you contact us for support, we collect your email and any information you choose to share
• Feedback: Testimonials, reviews, or feedback you voluntarily provide

Information Automatically Collected

• Website Analytics: IP address, browser type, device information, pages visited, time spent on site
• Cookies: Small files stored on your device to improve website functionality
• ClickBank Data: Purchase and refund information processed by ClickBank

2. How We Use Your Information

Primary Uses

• Product Delivery: To provide access to Crystal Healing Mastery materials after purchase
• Customer Support: To respond to your questions and provide technical assistance
• Order Processing: To process payments and handle refunds through ClickBank
• Communication: To send important updates about your purchase or account

Secondary Uses

• Website Improvement: To analyze website usage and improve user experience
• Legal Compliance: To comply with applicable laws and regulations
• Fraud Prevention: To protect against fraudulent transactions

3. Information Sharing

We Share Information With:

• ClickBank: Our payment processor handles all financial transactions securely
• Email Services: We use email service providers to deliver product access and support communications
• Analytics Services: We use Google Analytics and similar services to understand website usage
• Legal Requirements: We may disclose information if required by law or to protect our rights

We Never:

• Sell your personal information to third parties
• Share your information for marketing purposes without your consent
• Use your personal healing journey or experiences shared in support communications for any purpose other than helping you

4. Data Security

We implement appropriate security measures to protect your personal information:

• Secure Transmission: All sensitive data is transmitted using SSL encryption
• Payment Security: All financial transactions are processed securely through ClickBank
• Access Controls: Only authorized personnel have access to personal information
• Data Minimization: We collect only the information necessary to provide our services

5. Your Rights and Choices

You Have the Right To:

• Access: Request a copy of the personal information we have about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-Out: Unsubscribe from email communications at any time

How to Exercise Your Rights:

Contact us at [email protected] with your request. We'll respond within 30 days.

6. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide targeted content and improve user experience
• Enable ClickBank Trust Badge functionality

You can control cookies through your browser settings, but this may affect website functionality.

7. Third-Party Services

ClickBank

All purchases are processed through ClickBank. Their privacy policy governs how they handle your payment information: ClickBank Privacy Policy

Google Analytics

We use Google Analytics to understand website usage. Google's privacy policy applies: Google Privacy Policy

8. Data Retention

• Purchase Records: Maintained for accounting and legal requirements (typically 7 years)
• Support Communications: Kept for 2 years to provide ongoing support
• Website Analytics: Anonymized data retained for website improvement
• Marketing Data: Deleted when you unsubscribe or request removal

9. International Users

Our website and services are operated from the United States. If you're accessing from outside the US, your information may be transferred to and processed in the United States, which may have different privacy laws than your country.

10. Children's Privacy

Crystal Healing Mastery is intended for adults. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

11. Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated effective date. Significant changes will be communicated via email to registered users.